Shipping policy
This Shipping policy is applicable for orders from the United Kingdom. This policy is intended to ensure that you are fully aware of our shipping policies and procedures. By placing an order at this store, you agree to the guidelines contained herein.
SHIPPING COST :
- Standard Shipping : Shipping Cost £0.99 GBP
TRANSIT, HANDLING AND ORDER CUT OFF TIME
- Generally, shipments are in transit for 3 to 4 days
- Order handling time is 1 to 2 business days
- The Delivery time is 4 to 6 days
- Order cut-off time will be 03:00 PM
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@onebright.shop or Call Us at +44 7437 931172 ( WhatsApp )
Delivery Terms:
We use EVRI Shipping to deliver the product.
TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. Track your order the tracking link in the email.
Parcels Damaged In Transit
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.
CONTACT INFORMATION
Support: Monday - Friday: 9:00 am - 6:00 pm
Phone: +44 7437 931172 ( WhatsApp )
Email: info@onebright.shop
Address: 10 Coupland Cl, Moorside, Oldham OL4 2TQ, UK